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Getting Started

See how easy it is to get set up, invite workers, and automate deductions and accruals!

Welcome

  • Getting started with OnPay

About OnPay

  • OnPay Pricing
  • How to refer a small business to OnPay
  • FAQ: Sales tax
  • Getting the most out of your OnPay free trial
  • Can I access OnPay outside the US?
  • FAQ: Account and billing

Before you start

  • Promoted article What to know when switching to OnPay
  • Onboarding Center
  • How to sign up and create your OnPay account
  • Logging into OnPay with single sign-on
  • About your Federal Employer ID Number (FEIN)
  • What browser should I use with OnPay?

Account setup

  • Promoted article Add and manage Outside Collaborator users
  • Prior payroll information needed for OnPay
  • Company Users: Granting payroll access and permissions
  • How to see your CID
  • Adding employees? Let OnPay enter your workers for you!
  • How to add or update an employee's W-4 in OnPay

See all 10 articles

Account security & support

  • How to request support
  • Trouble logging in?
  • My requests: How to track and follow up on support tickets
  • Protect your account with multi-factor authentication
  • How to edit your profile
  • How to change your OnPay password

Integrate and customize

  • Promoted article App Directory
  • Dashboard: Customizations & quick actions
  • How to download files and forms
  • Accounting and time tracking integrations
  • Obtaining check stock
  • Offering health benefits

See all 9 articles

Serving Clients for Over 30 Years

Insurance offered through OnPay Insurance Agency, LLC (CA License #0L29422)

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