How to sign up and create your OnPay account

At OnPay, we're passionate about people and their well-being. That's why it's our mission to use intuitive cloud-based software to simplify hiring and paying workers, as well as to make it easy to offer benefits and stay compliant. We calculate all payroll taxes and deductions for you instantly and take care of your tax payments and filings, so you can focus on what you do best: running your business. 

Sign up

If you haven't signed up yet, fill out this form to get started. After you tell us a little about your company and enter your information, we'll send you a quick verification email for you to check.

Check your inbox

We'll send you an email with the subject line, "Please verify your email address". You should get this email within two minutes, so check your spam folder if you don't see it. If you've signed up, but can't find this email, call us at 877-328-6505 or email us at sales@onpay.com so we can help.

Follow the link

Click Verify email address to validate your email address within 48 hours of receiving your welcome email. If your link has expired, sign up again with your email, and we'll send you a new link.

• Because so many accountants and small business owners trust us with their personal and company information, as well as the personal information of their employees, contractors, and clients, we always ensure that users with access to OnPay are authentic and lawfully associated with your company. When you verify your email address, you're proving that you're aware of this account setup, and that this email is current, valid, and is used by you.

Verify your identity

To protect your account, you'll need to verify your identity by entering a valid number* where we can send a six-digit security code by SMS text message. 

*This number must use a US country code, and cannot be a VoIP number. It does not have to be the same number you gave us when you signed up

Check your messages for your OnPay code.

Enter the six-digit code in OnPay under "Verification Code", and click Confirm Verification Code.

Create a strong password

The security of your OnPay account is only as strong as its password. Avoid using a password that you use for any other accounts. Password generators are recommended.

Click Sign Up to be redirected back to the "My Profile" page in your browser.

Congratulations, you're all signed up!

Your next step is to set up your company account.

Setup your company

Once your password has been set, you'll see your account profile, where you can update the number used for Multi-Factor Authentication, as well as other account information. Your verified account profile allows you to enroll as many companies as you need to use OnPay payroll services. Need to add additional companies? We'll show you how→

Click Complete Setup next to your company name to begin. 

Account setup

Once your OnPay account profile has been created, you're ready to set up your account in a few easy steps.

Additionally, we'll be emailing you with a request for a few additional details that we'll need in order to file and pay your payroll taxes and returns moving forward. 

• The first email will be from our Banking Team, requesting information to enable direct deposit for your employees. Your employees can be set up and approved to receive direct deposit in a few easy steps.
• If you said "Yes" to having previously paid employees this calendar year, our Implementation team will email you, requesting your payroll history. They'll tell you exactly what they need, but you can learn more about what prior payroll information we need. Once you've sent us your payroll reports, wey'll take care of all the entry and setup of prior wages in your OnPay account. Once we've entered your prior pay info, you're ready to process your first payroll!

Of course, if you have any questions please do not hesitate to contact us at 877-328-6505 or email sales@onpay.com.

Want to make sure you have everything you need to get set up? Check out our Onboarding Checklist!

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