OnPay makes it easy for you to see your pay stubs and year-end tax forms. All you need is an invitation from your employer. If your employer has not invited you to access your account (or if you can't find your invitation email), you can still request a new invitation. Here’s how!
What we'll cover
How to request a new invitation
To get access to your onpay account, the person who runs payroll for your company has to invite you. That means you’ll need to ask them for help. If it helps, click here for an email template that you can send to them.
Or, copy this sample text and paste it in your draft.
I would like to be able to review my pay stubs in OnPay. Would you please invite me to access the Employee Portal? If it helps, here are the instructions.
Thank you — I really appreciate your help,
P.S. In the event you've already invited me, here’s how you can send a new invitation.
Once you’re invited, you should receive an email with instructions to complete your account setup. You’ll then be able to login using the button at the top of any page on onpay.com. If you asked your employer to invite you and you are still unable to log into OnPay, or your employer is unable to send an invitation, call us at (877) 328-6505, or email us at email@example.com.
Your employee portal
Once you're logged into OnPay, you'll see your Employee Portal. Here, you can
- How to view your pay stubs
- How to request time off
- Update your personal info
- Download W-2s and 1099s (at the end of the year)
- Set up multi-factor authentication
- Add or change your bank account for direct deposit
- Split your direct deposit into multiple bank accounts
Still can't log in?
If you are still unable to log into OnPay, or your employer is unable to send an invitation, call us at (877) 328-6505, or email us at firstname.lastname@example.org.
Should I sign up for a free trial?
Probably not. When you sign up for a free trial with OnPay, we'll assume you're a business owner looking for a better way to pay workers. If so, great! But if you're an employee of a business that uses OnPay, then you'll need to accept an invitation to join their organization in OnPay.
Why do I need to be invited?
Because only an administrator of your employer's OnPay account can add or invite employees to their organization, you aren't able to add yourself as an employee. You will need to either be added by your employer, or ask them to resend the invitation.