Update your personal information

  • Updated

In the OnPay Mobile app, you can update your personal details, like your home address or phone number, as well as your bio and fun facts.

Scroll down to "Employment Profile" and tap My Info.

 

Personal details

Review your personal details, and click Edit to make a change.

 

You can update your name, birthday, and contact numbers.

 

When you’ve finished updating your details, tap Request Change. You'll be notified when your change has been approved by your manager.

 

Why you can only “request change”

Your personal details are used by OnPay when filing taxes and employment reports on your employer’s behalf. In order to comply with government regulations, personal details have to match the forms we file. The change request process helps your employer ensure this accuracy.

 

Changing your address

Your home address is used to determine tax obligations and rate calculations, to ensure taxes are withheld accurately from each paycheck, with no surprises for you come tax time. For this reason, if you need to change your address, provide your employer with your new address, along with the date you'll begin living there, and they will update your information in OnPay.

 

About Me

Tap Edit to update your "About Me" section, which has your personal bio and fun facts. 

 

My Bio

Introduce yourself by writing a short personal bio. Even if you’re not new to the company, someone else may be, and it’ll help them get to know you.

 

Fun facts

Fun facts can be a great way to break the ice with your coworkers. If you have access to the employee directory, take some time to read up on your colleagues. You might learn something new about them!

Note: 
If you don’t see any fun fact questions to answer, they may not be set up by your employer. They can learn more in this article about the employee directory, including how to set up fun facts.