Catch up on app notifications and alerts, or see an audit log of all changes or recent activity taken by members of your team.
Getting started
To view notifications, alerts, or recent activity, click the bell in your menu bar at the top-center of your screen.
Note: The notifications pane will always open when you first log in. To keep the pane open, hover your arrow over it and browse.
The notifications pane is divided into three sections:
- Notifications
- Alerts
- Recent Activity
In-app notifications
Notifications keep you up-to-date with actions performed by members of your team.
Note: You also can manage email notifications that OnPay sends you.
Alerts
Alerts are automated, so you don’t miss important details like missing tax IDs, or upcoming bank holidays.
Recent Activity
This acts as a log of all actions performed in OnPay for this company. The log includes the person’s name, what action they performed, how it affects the account, and the date and time of the action.
Employee Audit Log
You can also view a historical audit log by employee. Choose an employee, either by clicking their profile in your Dashboard, or on their name in Workers.
In the employee profile, click History, then Audit Log.
Here, you’ll find a historical audit log of all actions involving this employee.
Note: The employee audit log is limited to 30 rows of history. If you still need help viewing employee audit logs, submit a request* using the button below. Our US based support team is ready to help.
*You will need your OnPay login credentials.
Requests can also be submitted by clicking the link at the bottom of any help article, or by starting a chat from your OnPay dashboard. Submitting a request is the fastest and most secure way to get help with tax matters, technical advice, or any other support you may need from OnPay.