Not only does OnPay handle the calculations, deductions, withholdings, filings, and payments of your company's Federal and State payroll taxes, we also handle all the local city, county, burrough, district, community, township, and any other local jurisdiction's payroll taxes, too. Because this makes it critically important for you to ensure that all addresses entered are exact to avoid a fine, we've included an address helper.
How it works
When entering a street address, you'll see a drop-down menu that populates verified addresses as you type. You must select from the verified address menu to ensure withholdings and deductions are calculated accurately, as well as that all the proper forms are filed.*
It will populate the rest of the fields for you, based on your selection. You can always make a new selection, if you feel there's a mistake, but avoid changing any information in these fields manually. Always use the address helper.
Where will I need to use this?
You'll find the address helper when:
- Adding a new Company Worksite (opening a new location where employees will soon begin working) Need help Managing worksites? We'll show you how→
- Updating an employee worksite (an employee will begin working at an existing company worksite) Need help updating state payroll tax information? We'll show you how→
- Updating an employee address in their profile (an employee has moved to a new residence) Need help with this? (see below)
IMPORTANT:
Updating an employee’s home address generally means that the employee's state and local tax information must also be updated accordingly
If the zip code hasn't changed, is this really still important?
Yes. It really is. Here's why:
This is West Trindle Road, Mechanicsburg, PA, 17055. The orange and blue houses that line each side of the road are all in the same city, county, zip code, school district, and their street addresses are sequentially numbered. Despite these similarities, the orange houses are located in the Township of Silver Spring, and the blue houses are in the Township of Monroe. This means that residents on one side of the street have a .1% higher tax rate for the Cumberland Valley School District EIT.
An error of this type could go unnoticed for a very long time, creating unexpected issues in withholding calculations, and fines for you and your employee. It's best to play it safe and use the address helper wherever present.
Our Tax Accuracy Guarantee
Bottom line: We take the accuracy of our payroll tax calculations very seriously — and our accuracy guarantee ensures we’ll always have your back.
However, because we file on your behalf using information provided by you, it's important that you provide and input accurate information about your company, its employees, and the states and districts in which they live and your business operates, including all IDs and tax rates. Our Tax Accuracy Guarantee picks up where you leave off by covering all our calculations, and the filings and payments we base on them.
In rare circumstances, OnPay may need additional information from you, or may request you take action in order for us to file and pay your taxes. If such information is requested by us, but never provided by you, any affected tax filings and payments will not be covered by our Tax Accuracy Guarantee.
Paying employees in other states?
Whether you operate in multiple states or just have employees working from home across a state line, it's important to file the correct state forms for those workers. See what forms we file in the states where you pay employees.
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