Automated Income and Employment Verification with The Work Number®
OnPay integrates with The Work Number from Equifax to provide automated income and employment verification for your employees, at no cost to you.
When your employees apply for loans, housing, or government benefits, they often need to verify their employment and income. This integration securely automates the verification process using the data already maintained in OnPay.
How it Works
When an authorized third party (such as a lender or government agency) requests verification of employment information, The Work Number responds directly.
This automated process helps reduce manual errors, and speeds up verification requests, with no action or cost required from you.
How is employee information protected?
The Work Number is governed by the Fair Credit Reporting Act (FCRA), which helps ensure Verifiers have a permissible purpose for obtaining employment information. Employees can see who has requested their information, and can dispute anything that may be incorrect.
How to opt out of automated verification
Automated income and employment verification is included with your OnPay subscription at no additional cost. Company Owners and Outside Collaborators are able to opt out of this service in Company Preferences.
IMPORTANT
When opted out, your company will be responsible for responding to employment and income verification requests directly. You can update this preference at any time.
Privacy and Security
The Work Number uses stringent security standards to help protect employee information including data encryption, physical security controls, and user identity verification. Requests are typically initiated by employees, usually at the time of application, and verification requests are only accepted from credentialed verifiers.
With 24/7 access available to credentialed verifiers with permissible purpose, The Work Number can help ensure your employees are positioned for the best and fastest possible outcomes, no matter the day or time.
The Work Number® is a registered trademark of Equifax Workforce Solutions LLC, a wholly owned subsidiary of Equifax Inc. Copyright © 2025 Equifax Inc. All Rights Reserved.