New-hire reporting FAQ

  • Updated

A new-hire report informs state offices about newly hired (or rehired) employees in your company. What's required in these reports can vary from state-to-state, but they typically include the hired employee’s name, job title, start date, and details about their role.

OnPay handles new hire reporting in each state where you pay employees. All you have to do is add your employees and include them in your payroll, and we'll take care of the rest.

FAQ

Here are some frequently asked questions regarding new hire reporting.

  • Yes, OnPay automatically submits new-hire profiles to the appropriate state each week. The information you enter when hiring employees, like their name, address, start date, and job title, is used to automatically report new hires to appropriate state agencies. Nothing additional is required by you to set this up.
  • Because new-hire reporting is automated, you can rest assured that all new employees are being reported accurately and on-time. If you have questions about new-hire reporting, or if you receive a notice from the state regarding your new-hires, contact support for help.
  • If for any reason you receive a notice from the state about new-hires, submit a support request and attach a copy of the notice you received so our team can work with the state to resolve any issues.

Questions? Our US based support team is ready to help. To contact us, submit a support request and log in using your OnPay credentials.

Requests can also be submitted by clicking the link at the bottom of any help article, or by starting a chat from your OnPay dashboard. Submitting a request is the fastest and most secure way to get help with tax matters, technical advice, or any other support you may need from OnPay.

Note: You will need your OnPay login credentials to submit a support request.