Just like your workers have a profile, your company has a profile in OnPay, too. You can make changes at any time, including the address, DBA name, and Primary Contact.
Getting started
Click Company. This will bring you to the "My Company" tab.
Click in the "Company Profile" tile to expand and make changes.
Company information
Update name or address
Click Update Name or Address to change your company's address. If your company has moved, there are some important things you'll need to keep in mind:
- If any employee worksite is also changing, you must add the new worksite, and assign employees accordingly. Worksites can be assigned to employees in their profile.
- You must also update this information with federal, state, and local tax authorities. Making changes in OnPay will only update the information used on your tax forms.
- Updating your legal address does not automate changes to your employee tax calculations.
IMPORTANT
Making changes to your legal company name and/or address will update the information used on your tax forms. You may still need to update this information with any federal, state, or local tax authorities. Updating your legal address does not automate any changes to your current employee tax calculations. If your employee worksite is also changing, please add a new worksite and assign employees accordingly.
DBA, mailing address, and phone number
If your company also does business under another name, you can add it under "Use DBA". Your DBA will appear on employee pay stubs.
You can add a mailing address and company phone number, in case we need to reach you.
Primary contact information
This is the information for the person we can contact for day to day payroll operations or concerns. Because we handle your filings and payments, there may be times where we need to reach this person during normal business hours, so be sure to keep this up-to-date.
Select the primary contact from the "User" list and we'll use their information from their profile.
You can also enter primary contact information manually by selecting Other. This will not add them as a Company User.
Need to add a new User? Here's how→
Is your payroll managed by an accountant? Add them as an Outside Collaborator→