How do I find my filings?
If you go to the Filings tab (looks like a filing cabinet on the left hand side) go to Payroll Filings. Quarterly and Annual filings (if available) can be found under the Federal tab. Quarterly and Annual state filings can be found under the State tab. The year can be changed via the drop down at the top of the screen.
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How can I confirm my tax payments?
If you go to the Filings tab (looks like a filing cabinet on the left hand side) go to Tax Liabilities. This report will list each tax liability, the check date and Run ID of the liability and the date the liability was paid.
To change the quarter or year the report shows the liability for, use the appropriate drop-down menus at the top of the screen.
Additionally, you may confirm your federal payments by creating an EFTPS account with the IRS. Creating an account is simple and takes just a few minutes.
Visit the EFTPS Enrollment page.
The ability to verify state deposits varies by state. You can however always call the state and request the last several deposits credited to your account.
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You sent me an email stating I'm missing tax information, what do I do?
OnPay handles payroll tax filings and payments on behalf of your business, under the authority of, and using information provided by, you or your business. Sometimes, additional information or action is needed on your part for us to make your filings and payments. When necessary, we’ll send you an email informing you of this.
Such emails usually require action and/or a response on your part before a resolution can be reached. Please carefully read the email and follow any instructions provided in it.
As always if you have any questions about what’s being asked, please contact us.
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