What we'll cover
- How you're notified of new requests
- Quick response
- Responding to and managing all requests
- Approving requests
- Dismissing requests
- Employee notifications
How you're notified of new requests
When employees request time off in their OnPay dashboard, you'll receive an email notification about the request. In this example, anthony is an employee requesting PTO. You can follow the link to log in.
In OnPay, you can see new time off requests in notifications on your Dashboard, as shown below.
Click HR in the left menu to view and respond to all time off requests.
Quickly respond to pending requests in the "Time Off" sidebar on the right. You can approve or dismiss, and leave a comment.
Responding to and managing all requests
Click Time Off to get a better view of all requests, as well anyone out who's out of office, and time off history.
Click "Week View" to see the requested time on a calendar.
Week view shows you if there are other requests during this time. Looks like it's all clear!
Click the "check" to approve the request. You can even leave a comment. We'll talk about how employees get notified of your response after the next section.
Click the "X" to dismiss the request. You can also start a conversation to get more information about this request, see the requested days on a calendar, or compare it to upcoming events.
If you dismiss the request, you'll have an opportunity to explain why the request can't be approved. We'll talk about employee notifications later in this article.
Employees will be notified by email when you respond to their request, whether it be an approval, dismissal, or conversation. They can also see the status of their request in OnPay, under Time Off.
They can also see their remaining time off balance, or cancel the request.