For OnPay to effectively calculate state tax contributions, you'll need to ensure the tax rates entered in OnPay are correct for each state where your company has a tax obligations. For example, if you operate in both Carolinas, you must keep payroll tax information up-to-date for each (and every) state where you pay employees.
What you'll need
- North Carolina UI Employer Account Number
- North Carolina UI contribution rate
Where to find your SUI tax information
Refer to the most recent Unemployment Tax Rate Assignment you received from the North Carolina Department of Commerce.
- Your Effective Date is at the top of the notice
- Your Account Number is listed in the upper left box
- Your SUI Rate is in the next box, in two formats: percentage and decimal
- Note: You must enter your rate in OnPay as a percentage
Where to enter your rate in OnPay
In the Payroll tab, click Set up, then Payroll Taxes.
Note: If you pay employees in multiple states, you'll find each state listed under "Payroll Taxes". Select a state to enter your state tax information.
Don't see "Set up" in the Payroll tab?
If you haven't updated to the newest version of OnPay's navigation menu, look for "Payroll Taxes" in the Company tab. More about nested navigation→
Enter the information provided in your tax notice. Use the Update button to enter your SUI Rate as a percentage.
When setting your rate, use the pop-up calendar to select the effective date, as indicated in your notice. Click Save when you're done.
v7.25