Alabama TPP, TPA + POA

Important
To effectively communicate with tax offices on your behalf, you must grant us Third Party Administrator access and/or Power of Attorney. Each tax office has its own authorization process, and may require different actions for you to take.

• Third-Party Password (TPP) for the Alabama Department of Revenue

  You're not required to establish a third-party password with the Alabama Department of Revenue. However, if you already have a third-party password, you do need to provide it to us.

  If you're unsure whether or not you've established a password follow these steps:

  1. Log into your My Alabama Taxes account and go to Profile Settings
  2. Click "Third Party Access"
  3. "Allow Third Party Access" should be set to Yes
  4. Default Access - Third Party
  5. Default account access - File & Pay
  6. Third Party Password > If a password is listed, provide it to us when you send your completed DOL POA form (Details below).

Third-Party Access (TPA) for the Alabama Department of Revenue

1. Log into your MAT Account
2. Navigate to Manage My Profile
3. Select Other Actions...
4. Click the Manage Third Party Access link
5. If Allowed is set to "No" click Yes (If you've established a Third Party password, it will be displayed here)
6. Default access: Third Party
7. Default account: File & Pay
8. Ensure that "Third-Party Log-ons Allowed/Change Third-Party Password" is set to Yes

• If "Third-Party Log-ons Allowed/Change Third-Party Password" is not allowed, OnPay will be unable to access your account. To correct this, click the No hyperlink, to be directed to the Change Third-Party Access page, where you can enable others to access your accounts. 

  To change "Third-Party Log-ons Allowed" to "Yes"

  1. Click the No hyperlink, to be directed to the Change Third-Party Access page
  2. Click the blue triangle beside "Would you like to enable others to access your accounts?", and select Yes
  3. Create a third-party password
     • 8-16 characters in length
     • Must contain one letter (ABC, abc) and one number (123)

  This password should be different than the password you use to access your MAT account. We will not need this password to access your account. We will access your account using your account number, E-File Sign-On ID, and the E-File Access Code you provide. 

Notary Required: Power of Attorney (POA) for the Department of Labor

Download and print the Alabama DOL POA and enter your business information in the following order:

1. Company Name
2. Account Number (make sure you have applied for the Alabama Dept. of Labor)
3. Type of Entity
4. Federal Employment Identification Number (12-3456789)
5. Address
6. Company Name x2
7. Signature Date
8. Your name
9. Your title
10. The Power of Attorney Form must be notarized before being mailed
11. Mail your notarized POA to the address listed on the form
12. Provide OnPay with a copy of the notarized form.

Download Alabama DOL POA

Providing account information & completed forms

Submit a request and attach completed forms

To provide the information detailed in this article, click Submit a request, and log in using your OnPay credentials. The "Submit a request" form is the most secure way to transmit your company information and documents to us. 

Submit a request

Note: You will need your OnPay login credentials.

You can also submit a request anytime you need help

Requests can also be submitted by clicking the link at the bottom of any help article, or by starting a chat when logged into OnPay. Submitting a support request is the fastest and most secure way to get help with tax matters, technical advice, or any other support you may need from OnPay. 

POA forms to return:

• Alabama DOL POA 300 KB