Required for OnPay to pay on your behalf
Third-Party Access for the Arkansas Department of Finance and Administration
For OnPay to file and pay your Arkansas withholding taxes, we must have the information listed below. Click Submit a request asking us to initiate third-party access, and provide the following information:
- FEIN or SSN as on file with the Department of Finance and Administration for your business
- State Withholding Account ID
- ZIP code of the primary address associated with the account
- The amount of one of the last three payments made to the Department of Finance and Administration for your withholding tax account
- Completed POA
Note: You will need your OnPay login credentials.
Reminder
OnPay also needs you to enter your state tax IDs and tax rates in order to properly calculate and remit all state taxes. See all Arkansas tax guides→
Forms you may need to complete upon request
You may be asked to complete one or all of these authorization forms in order for OnPay to communicate with tax offices.
Power of Attorney for the Arkansas Department of Finance and Administration
- Download the POA found at the bottom of this page
- Complete Section 1: Taxpayer Information
- Complete Section 6: Signature of Taxpayer(s)
- Provide OnPay with a copy of the completed form
Download the POA form:
Providing account information & completed forms
Submit a request and attach completed forms
To provide the information detailed in this article, click Submit a request, and log in using your OnPay credentials. The "Submit a request" form is the most secure way to transmit your company information and documents to us.
Note: You will need your OnPay login credentials.
You can also submit a request anytime you need help
Requests can also be submitted by clicking the link at the bottom of any help article, or by starting a chat when logged into OnPay. Submitting a support request is the fastest and most secure way to get help with tax matters, technical advice, or any other support you may need from OnPay.
Trouble logging in?
Your password can be reset by clicking Forgot Password.
If you have Multi-Factor Authentication enabled for your account, but you don't have access to your authenticator, or are otherwise unable to access your account, call us at (877) 328-6505, between 9AM-8PM EST, Monday through Friday, for help.
As a reminder, never share your login credentials or MFA code with anyone. OnPay will never ask you for this information.