Why is this important?
OnPay works with government entities on your behalf, reporting new hires to state labor departments, calculating tax rates, paying taxes and insurance contributions, and filing financial reports. To do this effectively, you will need to authorize us to act on your behalf with tax offices for each state where your company has a tax obligation.
For example, if you operate in both Arkansas and Louisiana, you must complete and return a power of attorney for both states.
Each tax office has its own authorization process, and may require different actions for you to take. We've detailed every step for each office below. We may need you to provide your tax registration information, or return a completed power of attorney (POA) form. In these cases, you'll see a button to "Submit a request". This request form is used to securely transmit your business information.
Department of Finance and Administration
Third-Party Access (TPA) for the Arkansas Department of Finance and Administration
For OnPay to file and pay your Arkansas withholding taxes, we must have the information listed below. Include the following information when returning your POA to OnPay:
- FEIN or SSN as on file with the Department of Finance and Administration for your business
- State Withholding Account ID
- ZIP code of the primary address associated with the account
- The amount of one of the last three payments made to the Department of Finance and Administration for your withholding tax account
- Completed POA
Power of Attorney (POA) for the Arkansas Department of Finance and Administration
- Download the POA found at the bottom of this page
- Complete Section 1: Taxpayer Information
- Complete Section 6: Signature of Taxpayer(s)
- Provide OnPay with a copy of the completed form
Download the POA form:
Providing account information & completed forms
Submit a request and attach completed forms
To provide the information detailed in this article, click Submit a request, and log in using your OnPay credentials. The "Submit a request" form is the most secure way to transmit your company information and documents to us.
Note: You will need your OnPay login credentials.
You can also submit a request anytime you need help
Requests can also be submitted by clicking the link at the bottom of any help article, or by starting a chat when logged into OnPay. Submitting a support request is the fastest and most secure way to get help with tax matters, technical advice, or any other support you may need from OnPay.
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