Required for OnPay to pay on your behalf
Taxpayer Access Point (TAP) PIN for the Utah Tax Commission
For OnPay to file and pay your Utah withholding taxes, you must provide the following information:
- State Withholding Account Number
- Your PIN (Portal Identification Number) was included with your business license registration packet
- If you can’t locate your packet, email tapsupport@utah.gov with your account number and username to request your PIN
- Your TAP PIN is required for any tax correction or other corrective actions made on your behalf
Submit a request and provide the above information
Note: You will need your OnPay login credentials.
Required for OnPay to pay on your behalf
Electronic Filing PIN for the Utah Department of Workforce Services
For OnPay to file and pay your Utah unemployment taxes, you must provide the following information:
- Utah Unemployment Employer ID
- FEIN as registered with the UT Department of Workforce Services
- Utah Employer PIN
- This PIN is assigned when an employer registers their business on our website and is mailed to all new employers at their tax address when the account is activated.
- If you cannot locate your PIN, call the Department at (866)-435-7414
- Your Electronic Filing PIN information is necessary for us to access your account for any tax correction or other corrective actions on your behalf
Submit a request and provide the above information
Note: You will need your OnPay login credentials.
Reminder
OnPay also needs you to enter your state tax IDs and tax rates in order to properly calculate and remit all state taxes. See all Utah tax guides→
Forms you may need to complete upon request
You may be asked to complete one or all of these authorization forms in order for OnPay to communicate with tax offices.
Power of Attorney for the Utah Tax Commission
- Download the Utah Tax Commission POA found at the bottom of this page
- Complete the following sections:
- Part 1: Taxpayer Information
- Enter your Account Number in part 3: Tax Matter(s)
- Taxpayer will need to sign at in part 5: Authorized Signature
- Provide OnPay with a copy of your completed form
Download Utah Tax Commission POA
Power of Attorney for the Utah Department of Workforce Services
- Download and print the Utah Workforce Services POA found at the bottom of this page
- Complete all fields regarding your business information
- Owner/operator will need to sign at the bottom of the form
- The Power of Attorney Form will also need to be to be signed by a notary public and have a notary seal at the bottom of the second page
- Provide OnPay with a copy of your completed form
Download Utah Workforce Services POA
Providing information & completed forms
Submit a request with account information, completed forms
To provide the information and/or completed forms detailed in this article, click Submit a request, and log in using your OnPay credentials. The "Submit a request" form is the most secure way to transmit your company information and documents to us.
Note: You will need your OnPay login credentials.
You can also submit a request anytime you need help
Requests can also be submitted by clicking the link at the bottom of any help article, or by starting a chat when logged into OnPay. Submitting a support request is the fastest and most secure way to get help with tax matters, technical advice, or any other support you may need from OnPay.
Can't access your OnPay account ?
Your password can be reset by clicking Forgot Password.
If you have Multi-Factor Authentication enabled for your account, but you don't have access to your authenticator, or are otherwise unable to access your account, call us at (877) 328-6505, between 9AM-8PM EST, Monday through Friday, for help.
As a reminder, never share your login credentials or MFA code with anyone. OnPay will never ask you for this information.