Required for OnPay to pay on your behalf
Third-Party Agent access for the Wisconsin Department of Revenue
For OnPay to file and pay your Wisconsin withholding taxes, you must provide the following information:
- Business name as on file with the state
- FEIN or SSN as on file with the Department of Revenue for your business
- State Withholding Account Number (If you've never filed a withholding return, let us know)
Submit a request and provide the above information
Note: You will need your OnPay login credentials.
Required for OnPay to pay on your behalf
Third-Party Agent for the Department of Workforce Development
- Log into your DWD account
- Click Account Access
- Click Generate Access Key
- Click Select All
- Click Generate Key
- Copy the generated key (it's red) that appears in the top left of your screen and provide it to us
Submit a request and provide your Access Key
Note: You will need your OnPay login credentials.
Reminder
OnPay also needs you to enter your state tax IDs and tax rates in order to properly calculate and remit all state taxes. See all Wisconsin tax guides→
Forms you may need to complete upon request
You may be asked to complete one or all of these authorization forms in order for OnPay to communicate with tax offices.
Power of Attorney for the Wisconsin Department of Revenue
- Download the Wisconsin DOR POA
- Complete Part 1: Taxpayer Information
- Complete part 5: Taxpayer(s) will need to provide their signature, title, and the date
- Provide OnPay with a copy of your completed form
Power of Attorney for the Department of Workforce Development
- Download the Wisconsin DWD POA
- Complete the top section regarding your business information
- Enter the Employer name, date, and signature at the bottom
- This form will also need to be signed by a witness
- Provide OnPay with a copy of your completed form
Providing information & completed forms
Submit a request with account information, completed forms
To provide the information and/or completed forms detailed in this article, click Submit a request, and log in using your OnPay credentials. The "Submit a request" form is the most secure way to transmit your company information and documents to us.
Note: You will need your OnPay login credentials.
You can also submit a request anytime you need help
Requests can also be submitted by clicking the link at the bottom of any help article, or by starting a chat when logged into OnPay. Submitting a support request is the fastest and most secure way to get help with tax matters, technical advice, or any other support you may need from OnPay.
Can't access your OnPay account ?
Your password can be reset by clicking Forgot Password.
If you have Multi-Factor Authentication enabled for your account, but you don't have access to your authenticator, or are otherwise unable to access your account, call us at (877) 328-6505, between 9AM-8PM EST, Monday through Friday, for help.
As a reminder, never share your login credentials or MFA code with anyone. OnPay will never ask you for this information.