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Ohio Third-Party Access required

  • Updated

 Required for OnPay to pay on your behalf 

Third-Party Access for the Department of Job and Family Services

  1. Sign in to your Ohio Source account, and go to Account Maintenance
  2. In the "Employer Account" panel, click Agent Assignment, then Add Agent
  3. Enter our Agent ID: 6000010814, and click Search
  4. Under "Assign Roles", select: Wage Submission and Payment Submission
  5. Under "Access Begin Date", enter the first day of the quarter in which your employees received their first paycheck through OnPay (January 1, April 1, July 1, or October 1)
  6. Leave the "Access End Date" blank, to avoid having to grant continuing access in the future
  7. Click Save

 

 Required for OnPay to pay on your behalf 

TPA: Grant OnPay access to your Ohio Business Gateway account

  1. Log in to the Ohio Business Gateway
  2. Click the “Lock” icon in the top right corner to go to “Account Access Management”
  3. Go to the “Account Access Requests” tab
  4. Under "Requests for Account Access," look for the request from Stephanie Mendez, then click the grey check mark under "ACTIONS." (IMPORTANT: Approve only the request for FILING ADMINISTRATOR, not "Filer")
  5. Click the blue "Confirm" button

 

 Required for OnPay to pay on your behalf 

TPA: Grant OnPay access to your Ohio Tax eServices account

  1. Log into your OH Tax eServices and select the Manage My Profile link
  2. Select the Additional Services tab
  3. Find the "Manage Representative Access" tile and select the Manage representative access link
  4. On the Representative Access page, select the Send an Invitation link in the upper right corner
  5. Enter "tax@onpay.com" as the third party email, and confirm this address before selecting Next to continue
  6. On the Access settings page, select Grant Access listed next to our email
  7. In the "Grant Access" pop-up window, select Administrator Access for General Access to the account
  8. Provide File Returns and Make Payments access for both the "Employer Withholding Tax" and "School District Withholding Tax" accounts
  9. Select OK, then select Next
  10. Review the information you entered for the third-party access invitation, then select Submit 
  11. Submit a request, asking us to review and accept the invitation to your Ohio eServices account

Note: You'll need your OnPay login credentials to submit a request. Trouble logging in?

  • If you don't have access to your Ohio eServices account, we can attempt to initiate Third-Party Access on your behalf. To do this, we require one of the following pieces of information from your OH Withholding Account.

    • An assessment number
    • Letter ID
    • Payment amount, or Refund amount for the business

    You will also need to ensure that the FEIN entered in OnPay matches the FEIN in your OH SIT account.

    Once we've received your request with this information, we'll submit an outside request to the Ohio Department of Taxation, for access to your account. This process can take significantly longer than the above option, so to prevent any penalties and interest, we recommend logging into your eServices account and initiating access by following the steps above.

Reminder
OnPay also needs you to enter your state tax IDs and tax rates in order to properly calculate and remit all state taxes. See all Ohio tax guides→

Access you may need to grant upon request

You may be asked to grant this access in order for OnPay to work with tax offices on your behalf.

Power of Attorney for the Ohio Department of Taxation

  1. Download the OHIO DOT Power of Attorney form
  2. Complete Part 1 regarding taxpayer information
  3. Taxpayer will need to sign at the bottom of the form
  4. Submit a request and attach a copy of your form

Note: You'll need your OnPay login credentials to submit a request. Trouble logging in?

 

Power of Attorney for the Ohio Department of of Job and Family Services

  1. Download the Ohio JFS Power of Attorney form
  2. Complete all fields in Section I regarding your business information
  3. Employer will need to sign in Section III of the form
  4. Submit a request and attach a copy of your form

Note: You'll need your OnPay login credentials to submit a request. Trouble logging in?

 

All forms