Why is this important?
OnPay works with government entities on your behalf, reporting new hires to state labor departments, calculating tax rates, paying taxes and insurance contributions, and filing financial reports. To do this effectively, you will need to authorize us to act on your behalf with tax offices for each state where your company has a tax obligation.
For example, if you operate in Rhode Island and Connecticut, you must complete and return a power of attorney for both states.
Department of Labor and Training
Power of Attorney (POA) for the Rhode Island Department of Labor and Training
While there's no state-specific Power-of-Attorney form for Job Service Rhode Island, the state does accept the Federal Power-of-Attorney, IRS Form 2848.
- Download the IRS Form 2848, found at the bottom of this page
- Complete the following information:
- Section 1: The top portion regarding your business information
- Section 7: Signature of Taxpayer
- Provide OnPay with a copy of your completed form
Download the POA form:
Division of Taxation
Third-Party Access (TPA) for the Rhode Island Division of Taxation
To be able to pay your withholding taxes, OnPay needs you to grant us third-party access to your Rhode Island Division of Taxation account. Please complete the steps below:
- Log into your RI DOR Web Portal account
- Select Manage Authorized Users under Profile Information from the main menu.
- Select the Add New Authorized User button and enter the User ID for OnPay: OnPayTax
- Select Next
- Enter the delegation effective start date, the beginning of the quarter in which OnPay begins to file on your behalf. Leave the end date blank.
- Select the Taxpayer Functions button to delegate taxpayer functions for OnPay.
- Select the Assign box for "Make a Bill Payment"
- Click OK
- Click Tax Type Authorizations to delegate authorized tax types
- Select Assign, and enter a start date for the Withholding Tax Type, leaving the end date field blank
- Click Tax Type Functions to delegate functions for the Withholding Tax Type OnPay will need both:
- File Forms
- Make Payments
- Click Ok
- Click SAVE
Power of Attorney (POA) for the Rhode Island Division of Taxation
- Download and print the Rhode Island DOT POA
- Complete all fields regarding your business information
- Taxpayers will need to sign at the bottom of the form
- The form will also need to be signed by a notary public and have a notary seal at the bottom of the second page before being returned to OnPay
- Provide OnPay with a copy of your completed form
Download the POA form:
Providing account information & completed forms
Submit a request and attach completed forms
To provide the information detailed in this article, click Submit a request, and log in using your OnPay credentials. The "Submit a request" form is the most secure way to transmit your company information and documents to us.
Note: You will need your OnPay login credentials.
You can also submit a request anytime you need help
Requests can also be submitted by clicking the link at the bottom of any help article, or by starting a chat when logged into OnPay. Submitting a support request is the fastest and most secure way to get help with tax matters, technical advice, or any other support you may need from OnPay.
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