Why is this important?
OnPay works with government entities on your behalf, reporting new hires to state labor departments, calculating tax rates, paying taxes and insurance contributions, and filing financial reports. To do this effectively, you will need to authorize us to act on your behalf with tax offices for each state where your company has a tax obligation.
For example, if you operate in both Oregon and Washington, you must complete and return a power of attorney for both states.
Department of Revenue
Third-Party Agent (TPA) for the Oregon Department of Revenue (TAP account)
If you are required to file Form OQ then we will need to be granted TPA access. As there is an electronic filing mandate for this return, you'll need to:
- Gather information
- Allow new logins
- Email us your info
- Approve our request for access to your TAP account
1. Gather information
Before we can request this access, we will need certain information from you:
- Your zip code as registered with the state
- Your most recent Letter ID
The letter ID begins with an "L", and is listed on each letter mailed to your business from the state of Oregon. These letters are also available for you to view in your Revenue Online account by going to:
- More Options -> Letters and Messages -> View Letters
- Select the most recent letter with a Letter ID
If you are unable to provide us with a recent Letter ID, then you must provide one of the following:
- The amount from Line 2a from one of your three most recent Form OQs
- Line 2 from the Form OAs
- or Line 2 of the Form WAs
2. Allow new logins
Keep that zip code and Letter ID handy; we'll need them next, but first, you'll need to log in and make sure your Oregon Revenue Online account allows new logins. To do this:
- Log into your Oregon Revenue Online account
- Go to Manage My Profile > More Options > Other Users > Manage Additional Logons
- In the New Logins section, make sure the below settings are selected
- Allow: Yes
- Default Access: Tax Professional
- Default account access: File Returns and Make Payments
- Next, go to Manage My Profile > More Options > Access Management > Manage Third-Party Access
- In the Accountants or Third Party Logins section, make sure the below settings are selected:
- Allow: Yes
- Default Access: Tax Professional
- Default account access: File Returns and Make Payments
3. Provide your zip code and Letter ID
Once the above steps have been completed, submit a request and provide the following information:
-
- Your zip code
- Your Letter ID
Note: You will need your OnPay login credentials.
4. Approve our request
You'll receive a request from Oregon Revenue Online for you to approve our access.
Required: Power of Attorney for the Oregon Department of Revenue
Oregon DOR has separate power of attorney forms, one to authorize us to represent you and make payments (REP), and another to receive tax information related to your account (INFO).
- Download the Oregon both the REP and INFO POAs
- Complete Part 1 of each form by adding your business information
- The taxpayer's signature must be added to part 5 of each form
- Provide OnPay with a copy of your completed form
Download the POA forms:
Oregon DOR REP POA Oregon DOR INFO POA
Oregon Employment Department
Third-Party Agent (TPA) for the Oregon Employment Department
To grant third-party access to your Oregon Frances Online account, submit a request and provide the following information:
- The Business Identification Number (BIN) associated with your business when you registered as an employer with the Oregon Department of Revenue
- The subject wages from a previously filed report for one of the following tax types (please also provide the period):
- Unemployment Insurance
- State Withholding
- Paid Leave Oregon
- Statewide Transit Tax
- TriMet Transit District Tax
- Lane Transit District Tax
- Worker's Benefit Fund
Required: Power of Attorney for the Oregon Employment Department
- Download the Oregon ED POA found at the bottom of this page
- Complete the owner and business information in the top section
- The taxpayer will need to sign at the bottom of the form
- Provide OnPay with a copy of your completed form
Download the POA form:
Providing account information & completed forms
Submit a request and attach completed forms
To provide the information detailed in this article, click Submit a request, and log in using your OnPay credentials. The "Submit a request" form is the most secure way to transmit your company information and documents to us.
Note: You will need your OnPay login credentials.
You can also submit a request anytime you need help
Requests can also be submitted by clicking the link at the bottom of any help article, or by starting a chat when logged into OnPay. Submitting a support request is the fastest and most secure way to get help with tax matters, technical advice, or any other support you may need from OnPay.
Trouble logging in?
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If you have Multi-Factor Authentication enabled for your account, but you don't have access to your authenticator, or are otherwise unable to access your account, call us at (877) 328-6505, between 9AM-8PM EST, Monday through Friday, for help.
As a reminder, never share your login credentials or MFA code with anyone. OnPay will never ask you for this information.