North Carolina TPA + POA needed

Why is this important?

OnPay works with government entities on your behalf, reporting new hires to state labor departments, calculating tax rates, paying taxes and insurance contributions, and filing financial reports. To do this effectively, you will need to authorize us to act on your behalf with tax offices for each state where your company has a tax obligation.

For example, if you operate in both Carolinas, you must complete and return a power of attorney for each state.

Department of Commerce Division of Employment Security

Third-Party Access (TPA) for the North Carolina Department of Commerce Division of Employment Security

For OnPay to file and pay your North Carolina unemployment taxes, we must have third-party access to your NCSUITS account. Please complete the following steps:

1. Log into your NCSUITS account.
2. Go to "Account Maintenance" 
3. Click "Agent Assignment" under Employer Account
4. Click the "Add Agent" button
5. Under Search Agent, enter OnPays "Agent ID: 16087" in the blank field
6. Click "Search"
7. Select the "Agent Authorization" Option 
8. Assign the following Roles with an "Access Begin Date" of when you joined OnPay:
   • Wage Reports
   • Payments
   • Tax Rate Information
9. You may leave "Access End Date" blank.
10. Click "Save."

Power of Attorney (POA) for the North Carolina Department of Commerce Division of Employment Security

1. Download and print the North Carolina DES POA found at the bottom of this page
2. Complete the top section for employer information
3. The owner/operator will need to sign at the bottom of the form
4. The Power of Attorney Form must be notarized before returning it to OnPay 
5. Provide OnPay with a copy of your completed form

Download the POA form: 

North Carolina DES POA

North Carolina Department of Revenue

Third-Party Access (TPA) for the North Carolina Department of Revenue

For OnPay to file and pay your North Carolina withholding taxes, we must have the items listed below. Submit a request and provide the following information:

• FEIN or SSN as on file with the Department of Revenue for your business
• Business name as on file with the state
• State Withholding Account ID

Submit a request

Note: You will need your OnPay login credentials.

Power of Attorney (POA) for the North Carolina Department of Revenue

1. Download the North Carolina DOR POA found at the bottom of this page
2. Complete Section 1 regarding your business information
3. The taxpayer will need to sign Section 7
4. Provide OnPay with a copy of your completed form

Download the POA form: 

North Carolina DOR POA

Providing account information & completed forms

Submit a request and attach completed forms

To provide the information detailed in this article, click Submit a request, and log in using your OnPay credentials. The "Submit a request" form is the most secure way to transmit your company information and documents to us. 

Submit a request

Note: You will need your OnPay login credentials.

You can also submit a request anytime you need help

Requests can also be submitted by clicking the link at the bottom of any help article, or by starting a chat when logged into OnPay. Submitting a support request is the fastest and most secure way to get help with tax matters, technical advice, or any other support you may need from OnPay. 

POA forms to return:

• North Carolina DOR POA 200 KB
• North Carolina DES POA 700 KB