Mississippi LID, TPA + POA needed

Why is this important?

OnPay works with government entities on your behalf, reporting new hires to state labor departments, calculating tax rates, paying taxes and insurance contributions, and filing financial reports. To do this effectively, you will need to authorize us to act on your behalf with tax offices for each state where your company has a tax obligation.

For example, if you operate in Mississippi and Alabama, you must complete and return a power of attorney for both states.

Department of Employment Security

Third-Party Agent (TPA) access for the Mississippi Department of Employment Security

1. Log into MDES with your existing MDES credentials
2. Go to My User Profile
3. Click Add User
4. Complete the following:
   1. For the "First Name" enter: Stephanie
   2. For the "Last Name" enter: Mendez
   3. Update the User ID "OnPay_CID"
      • Replace the last three letters "CID" with your OnPay Company ID
      • If you need help finding your CID, this article shows you where you can find it→
   4. For the Password: Please generate a random password
   5. Grant the following functions:
      • Account Maintenance
      • Tax Reporting
      • Maintain Bank Accounts
   6. For the "Email Address", enter: tax@onpay.com
   7. Click Accept, then click Next
5. Once completed, submit a request and provide us with the new username, with the randomly generated password

Submit a request

Note: You will need your OnPay login credentials.

The tax@onpay.com email address is only used for correspondence between government tax offices and OnPay, and is not regularly monitored. If you need to speak with someone on our tax team, submit a request for support.

Providing account information & completed forms

Submit a request and attach completed forms

To provide the information detailed in this article, click Submit a request, and log in using your OnPay credentials. The "Submit a request" form is the most secure way to transmit your company information and documents to us. 

Submit a request

Note: You will need your OnPay login credentials.

You can also submit a request anytime you need help

Requests can also be submitted by clicking the link at the bottom of any help article, or by starting a chat when logged into OnPay. Submitting a support request is the fastest and most secure way to get help with tax matters, technical advice, or any other support you may need from OnPay. 

POA forms to return:

• Mississippi DES POA 60 KB
• Mississippi DOR POA 200 KB