Why is this important?
OnPay works with government entities on your behalf, reporting new hires to state labor departments, calculating tax rates, paying taxes and insurance contributions, and filing financial reports. To do this effectively, you will need to authorize us to act on your behalf with tax offices for each state where your company has a tax obligation.
For example, if you operate in both Maine and New Hampshire, you must complete and return a power of attorney for both states.
Each tax office has its own authorization process, and may require different actions for you to take. We've detailed every step for each office below. We may need you to provide your tax registration information, or return a completed power of attorney (POA) form. In these cases, you'll see a button to "Submit a request". This request form is used to securely transmit your business information.
Maine Department of Labor
Third-Party Agent (TPA) for the Maine Department of Labor
Submit a request for us to access to your Maine Unemployment Insurance Tax self-service portal, and provide the following information:
- Your business name as registered with the State of Maine
- Unemployment Tax ID
- Your unemployment tax username and password for REEMPLOYME
- Your FEIN (Federal Employer Identification Number)
- Your FEIN is used to identify your business with the federal government and can be found on any notice sent to you by the IRS
- If you used your SSN to register instead of your FEIN, please include it
Note: You will need your OnPay login credentials.
Third-Party Agent (TPA) for the Maine Paid Family and Medical Leave program
OnPay will initiate a TPA request through the Maine PFML employer portal at maine.gov.
To approve our TPA access request:
- Log into their Maine PFML online portal
- Go to the Action Center
- If our request has been initiated, you'll see, "Respond to a Third-Party Access Request", witha button to, "Click here to respond to a third-party access request"
- Look for a request from OnPay Tax Disbursement LLC, and click Yes
- Select Grant Account Access
- Access Level: File Wage Reports and Make Payments
- Click Save
- You'll see a message confirming we've been granted access
Power of Attorney (POA) for the Maine Department of Labor
- Download the Maine DOL POA found at the bottom of this page
- Add your information:
- Complete the top section with your business information
- Item 6: Provide the company mailing address where you will receive unemployment benefit mailings
- Item 7: Provide the company mailing address where you will receive unemployment tax mailings
- An Owner, Officer, or Member will need to sign in the bottom section of the form
- Provide OnPay with a copy of your completed form
Download the POA form:
Maine Department of Revenue
Third-Party Access (TPA) for the Maine Department of Revenue
Submit a request for us to access to your Maine Department of Revenue Tax portal, and provide the following information:
- Your business name as registered with the State of Maine
- Your FEIN (Federal Employer Identification Number)
- Your FEIN is used to identify your business with the federal government and can be found on any notice sent to you by the IRS
- If you used your SSN to register instead of your FEIN, please include it
- Withholding Tax ID
Note: You will need your OnPay login credentials.
We'll use this information to initiate our TPA access. Then, we'll reply to your request, asking you to complete the following steps:
- Log into the Maine Tax Portal
- Select "Manage My Profile"
- Select the "More..." tab
- Locate the "Access Management" section
- Select "Pending Third Party Requests"
- Grant Access to OnPay Tax Disbursement, LLC - Stephanie Mendez
- Once approved, please respond back to our message so we can catch your account up if needed.
Power of Attorney (POA) for the Maine Department of Revenue
- Download Maine DOR POA
- Complete the following information in Part 1:
- Section 1: Taxpayer information
- Section 5: Taxpayer signature
- Provide OnPay with a copy of your completed form
Providing account information & completed forms
Submit a request and attach completed forms
To provide the information detailed in this article, click Submit a request, and log in using your OnPay credentials. The "Submit a request" form is the most secure way to transmit your company information and documents to us.
Note: You will need your OnPay login credentials.
You can also submit a request anytime you need help
Requests can also be submitted by clicking the link at the bottom of any help article, or by starting a chat when logged into OnPay. Submitting a support request is the fastest and most secure way to get help with tax matters, technical advice, or any other support you may need from OnPay.
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