Iowa TPA + POA needed

Why is this important?

OnPay works with government entities on your behalf, reporting new hires to state labor departments, calculating tax rates, paying taxes and insurance contributions, and filing financial reports. To do this effectively, you will need to authorize us to act on your behalf with tax offices for each state where your company has a tax obligation.

For example, if you operate in both Iowa and Illinois, you must complete and return a power of attorney for both states.

Iowa Department of Revenue

Third-Party Access (TPA) for the Iowa Department of Revenue

1. Log in to your GovConnectIowa account
2. Go to the I Want To… tab
3. In the "GovConnectIowa Access" section, select Manage Other Users with Access to this Customer
4. Select Add a New Logon With Access To This Customer
5. Under "Other Party Account Manager", enter our email address: tax@onpay.com

The tax@onpay.com email address is only used for correspondence between government tax offices and OnPay, and is not regularly monitored. If you need to speak with someone on our tax team, submit a request for support.

Power of Attorney (POA) for the Iowa Department of Revenue

1. Download and print the Iowa DOR POA found at the bottom of this page
2. Complete section 1: Taxpayer Information
3. Update section 2: Add your Iowa tax account 
4. Complete section 4: Signature of Taxpayer(s)
5. Provide OnPay with your completed form

Download the POA form: 

Iowa DOR POA

The tax@onpay.com email address is only used for correspondence between government tax offices and OnPay, and is not regularly monitored. If you need to speak with someone on our tax team, submit a request for support.

Iowa Workforce Development

Third-Party Access (TPA) for Iowa Workforce Development

1. Log into your my IowaUI account
2. If you need to create an account, click Create ID to get started
3. Once you're logged into your account, select Assign Agent on the left
4. Use the following information to add us as your authorized agent
   • Name: OnPay Tax Disbursement LLC
   • Agent ID: R2589314
   • Phone: 877-328-6505
   • Email: Tax@OnPay.com
5. You'll need to allow us to submit/change wage reports and manage payments

Power of Attorney (POA) for Iowa Workforce Development

1. Download and print the Iowa WD POA
2. Complete the following fields:
   
   • Section 1: Taxpayer Information
   • Section 4: Employer authorized signature
3. Provide OnPay with your completed form

Download the POA form: 

Iowa WD POA

Providing account information & completed forms

Submit a request and attach completed forms

To provide the information detailed in this article, click Submit a request, and log in using your OnPay credentials. The "Submit a request" form is the most secure way to transmit your company information and documents to us. 

Submit a request

Note: You will need your OnPay login credentials.

You can also submit a request anytime you need help

Requests can also be submitted by clicking the link at the bottom of any help article, or by starting a chat when logged into OnPay. Submitting a support request is the fastest and most secure way to get help with tax matters, technical advice, or any other support you may need from OnPay. 

POA forms to return:

• Iowa WD POA 1 MB
• Iowa DOR POA 200 KB