Do I need paper check stock?

  • Updated

While direct deposit* is generally preferred when it comes to issuing paychecks**, if no banking information has been entered in an employee's profile***, then you'll see "Paper check" by their name when processing a pay run. To do this, you'll need to obtain check stock.

*You must be approved to issue paychecks by direct deposit.

**Onpay does not print paper checks on your behalf.

***Employee bank information can only be entered by the employee, or by any payroll approver.

 

Setting up direct deposit

In the employee's profile, scroll down to see if direct deposit is enabled. If it isn't, click to edit.

 

Once you enable direct deposit, you can enter your employee's banking information, or they can enter their their bank information themselves by logging into their employee portal.

 

Printing paper checks

Checks can be printed using standard check stock. You can order this stock preprinted with your company information through most office supply retailers, though we recommend using blank stock for your security.

There are two formats to choose from for printing paychecks:

  • Check on top and 2 pay stubs below (voucher style, most common)

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  • Check on top with 1 pay stub below (longer single stub for more deductions)

    2stub1.png

 

Provide us with a blank check

If you intend to print checks using blank check stock, you'll need to provide a photo or photocopy of a voided check. Submit a request and attach a photocopy of a blank check.

Note: You will need your OnPay login credentials to submit support requests.

Support requests can also be submitted by clicking the link at the bottom of any help article, or by starting a chat from your OnPay dashboard. Submitting a request is the fastest and most secure way to get help with tax matters, technical advice, or any other support you may need from OnPay. 

Can't access your OnPay account ?

Your password can be reset by clicking Forgot Password.

If you have Multi-Factor Authentication enabled for your account, but you don't have access to your authenticator, or are otherwise unable to access your account, call us at (877) 328-6505, between 9AM-8PM EST, Monday through Friday, for help.

As a reminder, never share your login credentials or MFA code with anyone. OnPay will never ask you for this information.