What does it mean to be an Owner?
In OnPay, the Owner can be a person in your organization who is personally responsible for the tax filings and payments of the business. You can have as many owners as you need, but you must have at least one Owner on your account.
Owners can only be added to your account by OnPay Support. If you are already an owner on your account, then you can request that we add new owners by emailing email@example.com. You will need to include the new owner’s name and email address. You may have as many owners on your account as you need. Requests are generally responded to same-day.
In the event that the sole owner on the account is no longer with the company, or is unable to request a new owner to be added, you will need to email firstname.lastname@example.org to request that we change owners for you. You will need to verify legal ownership of the company before any new account owners can be added. Accepted proof of ownership can be a certificate of formation, articles of incorporation, or any legal paperwork detailing the sale of the business to the new owner.
Note: Changing owners after the original owner has left the company requires you to complete a new service agreement with OnPay, which will be provided at the time of your request.